Questions, answered.
General Information
What is Kinro?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Who can use Kinro?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How does Kinro's online healthcare platform work?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Does Kinro replace my doctor?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
What should I do if I'm experiencing a medical emergency?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How does the consultation process work?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Do I need to schedule an appointment for my consultation?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Do I need a phone or video appointment?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How quickly will a healthcare practitioner review my consultation?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Can I get medication without completing an online consultation?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How much does the online consultation cost?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How much will my medication cost?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
What payment methods do you accept?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
When will I be charged?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
What is Kinro's refund policy?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Who is eligible for the Kinro Weight Loss program?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
What types of treatment does Kinro provide?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How is Kinro different from other telehealth providers?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How long will it take to receive my medication?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Is your packaging discreet?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Do I need to be home to receive my package?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How much does shipping cost?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
What courier do you use for shipping?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Will my insurance cover my medication?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
How do I communicate with my Kinro practitioner?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Will I have the same practitioner throughout my treatment?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
Who are the healthcare practitioners reviewing my consultation?
Every prescription at Kinro comes from a licensed Canadian practitioner who reviews your health and makes the clinical call. Here's who you're working with and how to reach them.
